Website Terms of Use
Chicago Animal Ambulance, Inc.
Effective Date: August 24, 2026
Last Updated: August 24, 2026
Welcome to the website of Chicago Animal Ambulance, Inc. (“Chicago Animal Ambulance,” “we,” “us,” or “our”). These Terms of Use govern your access to and use of our website, including information, forms, service-request features, payment features, and other online services made available through the website.
By accessing or using this website, you agree to these Terms of Use. If you do not agree with these Terms, please do not use the website.
5. User Conduct
You agree not to use this website:
-
For unlawful purposes;
-
To provide false or misleading information;
-
To interfere with website operation or security;
-
To attempt unauthorized access to any system or account;
-
To transmit malicious code or harmful material;
-
To impersonate another person or organization; or
-
In a manner that could harm Chicago Animal Ambulance, its customers, animals, employees, contractors, or other website users.
You agree to provide accurate, current, and complete information when using this website or submitting a service request.
You are responsible for information you provide concerning:
-
Your identity and contact information;
-
Your pet's identity and condition;
-
Pickup and destination information;
-
Behavioral or safety concerns;
-
Medical conditions or special handling needs;
-
Medications and special instructions; and
-
Emergency contacts or authorized persons.
Providing materially inaccurate or incomplete information may affect Chicago Animal Ambulance's ability to safely provide services and may result in cancellation or refusal of transportation.
4. Accuracy of Information
Use of this website or submission of a transportation request does not by itself create an obligation for Chicago Animal Ambulance to provide transportation.
Transportation services may be subject to availability, eligibility requirements, geographic limitations, scheduling requirements, animal-safety considerations, emergency circumstances, staffing, vehicle availability, weather, traffic, and other operational considerations.
When transportation is accepted, the owner or authorized responsible person may be required to complete and accept Chicago Animal Ambulance's applicable Pet Transportation Service Agreement, Owner Authorization and Consent, and any applicable Emergency Transportation or Veterinary Care Authorization.
Those documents may contain additional terms governing a particular transportation service.
3. Transportation Services
Chicago Animal Ambulance is a pet transportation service company. Unless expressly stated otherwise and performed by an appropriately licensed professional, Chicago Animal Ambulance does not provide veterinary diagnosis, veterinary treatment, or veterinary medical advice.
Information concerning animal health, safety, transportation, or emergency situations should not be treated as a substitute for evaluation or treatment by a licensed veterinarian.
If an animal is experiencing a medical emergency, the owner or responsible person should contact a licensed veterinarian or appropriate emergency veterinary facility promptly.
2. No Veterinary Relationship or Veterinary Advice
1. Purpose of the Website
Chicago Animal Ambulance is a for-profit corporation organized under the laws of the State of Illinois that provides professional pet transportation services for pets and their owners, including seniors, low-income pet owners, and individuals in underserved communities. Chicago Animal Ambulance is not a tax-exempt organization under Section 501(c)(3) of the Internal Revenue Code and does not solicit charitable contributions; amounts paid to Chicago Animal Ambulance are fees for services and are not tax-deductible.
Information appearing on this website is provided for general informational and organizational purposes. Website content does not constitute legal, veterinary, medical, financial, or other professional advice.
10. User-Submitted Content
If you submit photographs, testimonials, stories, comments, or other content to Chicago Animal Ambulance, you represent that you have the authority to provide that material and that your submission does not knowingly violate another person's rights.
Separate written consent may be required before Chicago Animal Ambulance publicly uses photographs, testimonials, or identifying information.
Unless otherwise indicated, the content of this website, including text, logos, graphics, photographs, artwork, company names, trademarks, service marks, and other materials, is owned by or used by Chicago Animal Ambulance with permission.
You may not reproduce, distribute, modify, publish, sell, or commercially exploit protected website content without Chicago Animal Ambulance's prior written permission, except where applicable law permits otherwise.
9. Intellectual Property
Chicago Animal Ambulance's collection, use, storage, and disclosure of personal information are described in our Privacy Policy, which is incorporated into these Terms of Use by reference.
8. Privacy
Fees and other payments submitted through the website may be processed by third-party payment providers.
Chicago Animal Ambulance does not ordinarily receive or store complete payment-card numbers submitted through third-party payment-processing systems.
Chicago Animal Ambulance is a for-profit Illinois corporation and is not exempt from federal income tax under Section 501(c)(3) of the Internal Revenue Code. Amounts paid to Chicago Animal Ambulance are compensation for services and are not tax-deductible charitable contributions. Payment transactions and any applicable recurring- payment arrangements are subject to the terms presented to the customer at the time of the transaction and Chicago Animal Ambulance's applicable payment policies.
7. Fees and Payments
6. Third-Party Websites and Services
Our website may contain links to third-party websites, payment processors, scheduling systems, social-media platforms, or other services.
Chicago Animal Ambulance does not control and is not responsible for the content, security, availability, privacy practices, or terms of third-party websites or services.
Your use of third-party services may be governed by those third parties' own terms and privacy policies.
Questions concerning these Terms may be directed to:
Chicago Animal Ambulance, Inc.
Email: info@chicagoanimalambulance.com
Phone: 855-505-0587
16. Contact
15. Severability
If any provision of these Terms is determined to be unlawful or unenforceable, the remaining provisions shall remain in effect to the extent permitted by law.
These Terms shall be interpreted under the laws of the State of Illinois, except to the extent that applicable federal law or another mandatory law applies.
14. Governing Law
Chicago Animal Ambulance may revise these Terms of Use periodically. Updated Terms will be posted on this website with a revised “Last Updated” date.
Your continued use of the website after changes are posted constitutes acceptance of the revised Terms, except where applicable law requires additional notice or consent.
13. Changes to These Terms
To the maximum extent permitted by applicable law, Chicago Animal Ambulance and its directors, officers, employees, contractors, agents, and representatives will not be liable for damages arising solely from your use of or inability to use the website or from reliance upon general website information.
Nothing in these Terms is intended to waive, limit, or exclude any liability or legal right that cannot lawfully be waived, limited, or excluded.
Services involving the transportation or handling of animals may be subject to separate written agreements and releases.
12. Limitation of Liability
11. Disclaimer of Warranties
To the maximum extent permitted by applicable law, the website and its contents are provided on an “as available” and “as is” basis without warranties of any kind, express or implied, except as otherwise expressly required by law.
Chicago Animal Ambulance does not warrant that the website will always be available, uninterrupted, secure, complete, current, or free from errors or harmful components.